Legal Terms and Conditions

General Legal Conditions

The student agrees to pay the full amount of the course in accordance with the conditions agreed upon in this Contract.

In the case of installment payments for any course or service offered on the website, the student/contracting party agrees to pay the total amount.

IVINMO (INSTITUTE OF REAL ESTATE VALUATIONS) agrees to provide the student with login credentials for the Student Platform, to access the course materials.

Enrollment is personal and non-transferable, unless expressly authorized by IVINMO.

While studies are ongoing, the student agrees to notify IVINMO of any changes to the provided data, to facilitate better communication between both parties.

Any complaint must be submitted in writing to info@ivinmo.com.

Online Courses

Each course description on the website includes information about its content, duration, and total hours. Once the course is completed, access to the platform will be disabled. If the student passes the assessments, they may download the certificate in digital format. The course begins once access credentials are received. Tutoring is provided through the Study Platform. Students may ask any questions related to the course content. The student has the right to withdraw from the Online Course within 14 calendar days and must notify IVINMO in writing at info@ivinmo.com.

In-person Courses

Each course description on the website includes information about its content, duration, and total hours. Schedules and dates may be modified if necessary by IVINMO and/or its lecturers. Courses will be delivered live through an online platform (Zoom or similar). The student will receive access credentials. Classes will be recorded and the student will have access to watch them on-demand during the course period. After the course ends, platform access will be disabled. If the student passes the assessments, they may download the certificate in digital format. The course starts on the indicated dates. Any changes will be communicated via email. If the start date is modified, the student will be informed and may exercise their right to withdraw. Tutoring is provided through the Study Platform. Students may ask any questions related to the course content. The student may withdraw before the course starts by notifying IVINMO in writing at info@ivinmo.com.

Training Plan

This service consists of continuous training in property valuation practice. A weekly video of approximately one hour will be broadcast via Zoom or similar, covering practical valuation exercises for all types of properties. The registered user can access the live or recorded video weekly through the private area. The Training Plan also includes discounts on online and in-person courses, discounts on other services, and access to documentation, regulations, and specific applications. The cost is €50/month.

Consultation Plan

This service includes a technical consultation or review of a valuation report prepared by the student or a third party. Plan cost (2 options): €150 includes one technical consultation or review of a valuation report for a residential or commercial property; €500 includes six technical consultations or reviews of such reports. Reviews only cover reports with one property per report. For other types of reports, a separate quote will be provided. The Plan includes general technical consultations related to valuation. For special technical consultations, a separate quote will also be issued.

Pre-contractual Information

The student declares having received from IVINMO the pre-contractual documentation containing all relevant information regarding the main contract features and the purchased course, the total course price, existence and conditions of student support services, contract duration and possible termination terms, right of withdrawal and procedures, and complaint handling process.

In addition to the pre-contractual information, the student is fully informed of the following aspects:

• Course content and delivery mode.
• Online tutoring system.
• Functionality of the Student Platform.
• Course price and payment method.
• Assessment system and certification issuance terms.
• Content and delivery mode of memberships.

The student declares to be familiar with IVINMO’s Legal Terms and Conditions, Legal Notice, Privacy Policy, and Cookie Policy.

Right of Withdrawal for Membership Plans

In accordance with the Spanish General Law for the Defense of Consumers and Users, you may withdraw from the membership contract within 14 calendar days. IVINMO will refund the full amount paid using the same payment method used for the initial transaction, unless you explicitly request otherwise and no additional fees result from the refund. If you have already used services such as Technical Consultations and/or Report Reviews, the cost will be deducted from the refund. To exercise your right of withdrawal, send an email to info@ivinmo.com.

Right of Withdrawal

In accordance with the Spanish General Law for the Defense of Consumers and Users, you may withdraw from the membership contract within 14 calendar days. IVINMO will refund the full amount paid using the same payment method used for the initial transaction, unless you explicitly request otherwise and no additional fees result from the refund. If you have already used services such as Technical Consultations and/or Report Reviews, the cost will be deducted from the refund. To exercise your right of withdrawal, send an email to info@ivinmo.com.

The student has the right to withdraw from the Online Course within 14 calendar days and must notify IVINMO in writing at info@ivinmo.com. IVINMO will refund the full amount using the same payment method, unless the user has requested otherwise. Once the student has started the course, the right of withdrawal may no longer be exercised.

The student may withdraw from in-person courses before the course begins by notifying IVINMO in writing at info@ivinmo.com. IVINMO will refund the full amount using the same payment method, unless the user has requested otherwise. Once the course has started, the right of withdrawal may no longer be exercised.

Payment Methods

Payment will be made at the time of course purchase via credit or debit card, PayPal account (this platform allows installment payments in 3 interest-free payments), or financing through partnered financial institutions. Bank transfer is available upon user request. When placing an order or confirming a purchase, the Registered User choosing card payment will be redirected to a secure payment gateway provided by the bank, where card details, expiration date, CVV2/CVC2 (the 3-digit security code on the back), and the cardholder’s name (if required) will be entered. For each purchase, users must provide the requested information, which will be processed via secure online payment gateways, since IVINMO does not store banking data once the purchase is confirmed and completed.

IVINMO uses the highest commercially available security standards. The payment process operates on a secure server provided by the bank using the SSL (Secure Socket Layer) protocol. The secure server establishes an encrypted connection using 128-bit encryption, ensuring that only the Registered User’s and the Website’s computers can understand the transmitted information.

SSL (Secure Socket Layer) encryption technology allows all personal data requested in a transaction (such as name, address, or credit card number) to be transmitted securely. Encryption means data is coded so that only those involved in the transaction can interpret it. Encryption prevents unauthorized parties from intercepting or understanding the content of the transactions.